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9. Leadership Communication Best Practices with Michael Schooff MD
Our special guest in this episode is Dr. Michael Schooff, a Family Medicine Specialist in Nebraska, with 28 years of experience in the medical field. Apart from providing excellent patient care as a family physician, his role as a medical director is to oversee the operations of the facility and ensure the delivery of quality health care.
Listen as he shares with us his best practices in servant leadership and leadership communication.
“I’m an introvert by heart but I do get great joy and satisfaction out of my relationships with people. And so being with people, sharing a smile, putting your hand on the back, and saying great job keep it up, that's the greatest joy.”
- Michael Schooff, MD
Highlights:
- (1:20) The dyad leadership model in healthcare
- (2:52) Connecting and communicating with medical and non-medical personnel
- (4:42) TheHappyMD.com 5:1 trust ratio
- (7:33) Dr. Schooff’s schedule as a physician leader and medical director
- (8:39) Compensation in the healthcare leadership structure
- (14:35) Lead by asking questions
Resources Mentioned:
- The 5:1 rule: https://skotwaldron.com/blog/build-positive-interactions-5-1-rule-business-life/
- The Speed of Trust by Stephen Covey: https://www.speedoftrust.com/
- Quadruple Aim Physician Leadership Program: https://support.thehappymd.com/quadruple-aim-physician-leadership-retreat-2021
Connect with Dr. Michael Schooff:
Watch this episode:
Youtube: https://youtu.be/V15JKYaO5Ps
Learn more about Dr. Dike and The Happy MD: https://linktr.ee/dikedrummond
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