29. How to Talk To Your Boss When You are Upset

When doctors want to address administration directly, they are faced with the question of how to go about this. If you emphasize your concerns and you are unprepared to handle your anger and frustration, you are likely to be dismissed, ignored, or worse, labeled as disruptive, which can ruin your reputation.

In this episode, Dr. Dike Drummond shares communication strategies when attempting to convey your message or address an issue with your senior leaders. During your meeting, resolve to talk about issues, to understand the other side, and to create consensus. Effective communication is an important element in building healthy relationships and cultivating a culture of change. 

“Nine times out of ten if you're wanting to go share a strong opinion with your senior leader up the chain of command, you're upset. It's because you've been witness to hypocrisy. Doctors cannot stand the presence of hypocrisy.” - Dike Drummond MD

Highlights:

• (01:29) Doctors can’t stand hypocrisy
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• (03:48) Name your emotions
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• (04:26) Go deep Columbo
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• (06:19) Responses from senior leaders

Resources:

Disruptive Physician Toolkit https://bit.ly/DisruptivePhysicianToolKit

Watch on Youtube: https://youtu.be/HO1YrDcMai0

Learn more about Dr. Dike and The Happy MD: https://linktr.ee/dikedrummond

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